Industry Insight

Vendor Managed Inventory (VMI): A Win-Win for Customers and Distributors Alike

Man is standing between the shelves of an industrial environment, holding a smatphone and scanning an item from the shelf.

Vendor Managed Inventory (VMI) is a supply chain strategy where the supplier or distributor takes responsibility for managing inventory levels at the customer’s locations. This includes tracking, replenishing, and optimizing stock to ensure availability while minimizing excess.

VMI is often misconceived as a dream for the customer but a nightmare for the distributor. Indeed, in VMI, the distributor must manage inventory not only in central and regional warehouses but also monitor and sometimes even finance inventory stock at clients’ locations. And the number of different locations can be in hundreds or even thousands. However, this view overlooks the substantial benefits that a well-managed VMI system can offer to both parties. 

Mutual Benefits of Efficiency:

A well-implemented VMI system optimizes inventory levels across the board. This reduces the risk of stock-outs for customers. It also lowers distributors’ holding costs by aligning inventory with actual demand. Holding some inventory at places of consumption serves as additional protective buffer against local fluctuations in demand and enables central warehouses and replenishment centers to maintain lower stock levels. This results in faster total inventory turns and more free cash to support business growth for both sides of the supply chain. 

Tablet screen displaying an inventory management dashboard.

Enhanced Customer Relationships with VMI Strategy:

VMI fosters a deeper partnership between distributor and customer by shifting the focus from mere transactions to collaborative supply chain success. This often leads to higher customer satisfaction and loyalty, as the distributor actively contributes to the smooth operation of the customer’s business. 

Streamlined Operations:

For distributors, the nightmare of managing complex inventories can be mitigated through robust replenishment algorithms inherent in some VMI systems. Invendor’s More-or-Less algorithm is a good example of this management tools. These tools help in maintaining the right stock at the right time, reducing both overstock and the costs associated with urgent replenishments. 

Increased Sales and Revenue with VMI:

By managing inventory more effectively, distributors can avoid the common pitfall of over or under-stocking. Well-managed inventory boosts sales by ensuring product availability, fostering customer trust, and strengthening customer loyalty. The benefits created by smooth VMI services for the customers create opportunities for increasing the product diversity through cross-sales. Clients start to propose new products to VMI portfolio. This effect can be as large as a 30 percent increase in product mix.  

Man is standing between the shelves of an industrial environment, holding a smatphone and scanning an item from the shelf.

Data-Driven Decisions:

VMI provides distributors with valuable data about sales trends and customer behavior. This data is crucial for making informed decisions about inventory levels, future product offerings, and other strategic decisions. 

In conclusion, when distributors properly manage inventory flow at the customer’s site and their own warehouses, VMI becomes a strategic advantage. By optimizing the supply chain process, both distributors and customers can achieve better operational efficiency and business success.  

Are you looking for implementing a VMI solution? Contact us or watch a pre-recorded demo.

For the latest updates, follow us on LinkedIn as well.